Nintendo might be in big trouble

Since Nintendo Switch launched in 2017 there have been growing concerns regarding the console’s controllers. The Joy-Cons, as they’re called, seemed to have a “drift” problem where on-screen characters would move without any directions being pushed. Nintendo was quiet when questioned on this. But it seems the silence spoke volumes.

The defect came to the attention of Chimicles, Schwartz Kriner & Donaldson-Smith (CSK&D), a Washington-based law firm by Switch owner Ryan Diaz. Diaz claimed that even though he sent the controllers for repair at Nintendo the problem returned with the new set a few months later. As a result, CSK&D has launched a class action lawsuit against the Japanese company citing “defective” hardware.

Bonus round

If case of Diaz vs. Nintendo is successful then it could open the gates to numerous refunds. Over 5,000 people contacted the CSK&D after the case was made public. And with further thousands of consumers around the world, Nintendo might have a bumpy future coming up.

In response to the case, Nintendo told gaming website Kotaku “At Nintendo, we take great pride in creating quality products and we are continuously making improvements to them,”

It continues “We are aware of recent reports that some Joy-Con controllers are not responding correctly. We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit http://support.nintendo.com so we can help.”

We’ll keep a close eye on this one, especially considering we’re currently suffering from the same “drift” problem.