Contact Us
Whether you have a question about how we review casinos, a concern about the information on this site, or a general enquiry, this page explains how to reach us and what happens when you do.
How to Reach Us
The best way to contact the team at New Online Casinos is by email. We aim to respond to all messages within two business days.
Email: [email protected]
Please include as much detail as possible so we can respond helpfully. If your message relates to a specific page or casino listing, letting us know which one will speed things up.
What We Can Help With
- Corrections and accuracy: If you believe something on the site is out of date or incorrect, we want to know. We take factual accuracy seriously and review all flagged content promptly.
- Editorial enquiries: Questions about how we select, rank or assess casinos, or about our editorial process in general.
- Affiliate and partnership enquiries: If you represent an online casino operator and would like to discuss how our site works, please reach out by email.
- General feedback: We welcome suggestions for improving the site, including topics or casino categories you feel are missing.
What We Are Not Able to Help With
New Online Casinos is an independent comparison and review site. We do not operate any casino or gambling service ourselves, so there are some things that fall outside what we can assist with:
- Account issues, payment disputes or bonus complaints relating to a specific casino — these need to go directly to the casino's own support team.
- Legal or financial advice of any kind.
- Requests to remove accurate editorial content without a substantiated factual basis.
If you are experiencing difficulties with a gambling-related problem, please visit our responsible gambling resources for information and support services available in Australia.
About This Site
New Online Casinos (edgardaily.com) provides independent reviews and comparisons of offshore online casinos that accept Australian players. Our editorial team researches and verifies information on an ongoing basis, but we recommend always checking current terms directly with a casino before signing up or depositing.
For more on how the site works and who is behind it, see our About Us page. For the terms that govern your use of this site, see our Terms and Conditions.
Response Times
We monitor the contact inbox on business days. While we aim to reply within two business days, more complex enquiries — particularly those involving content reviews — may take a little longer. We will acknowledge your message and let you know if a fuller response will need more time.
A Note on Commercial Relationships
New Online Casinos may earn a commission when a reader follows a link to a casino and registers or deposits. This does not influence how casinos are ranked or reviewed on this site — our assessments are based on independent research. If you have questions about how this works, you are welcome to ask.